Sales Policy
Effective Date: January 17, 2025

At ZazuPaperBaby, we are committed to providing our customers with high-quality products and excellent service. This Sales Policy outlines the terms and conditions governing the sale of products through our website, zazupaperbaby.net. By purchasing from our website, you agree to abide by the following terms.

1. Order Processing

  • Order Confirmation:
    Once you place an order on our website, you will receive an order confirmation email with details of your purchase. This email serves as acknowledgment of your order. However, please note that this does not constitute an acceptance of your order. Orders are subject to availability and acceptance.

  • Order Cancellation:
    Orders can be canceled only before they have been shipped. If you wish to cancel an order, please contact us at info@zazupaperbaby.net immediately. Once an order has been processed or shipped, it cannot be canceled.

  • Availability:
    We strive to keep our inventory up to date, but there may be instances where an item is out of stock or unavailable. If this occurs, we will notify you as soon as possible and offer alternatives or a full refund.

2. Pricing and Payment

  • Pricing:
    All prices listed on our website are in U.S. dollars and are subject to change without prior notice. Prices do not include applicable taxes, shipping fees, or other charges. Final pricing will be displayed during the checkout process.

  • Payment Methods:
    We accept various payment methods, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. By submitting payment information, you authorize us to charge the total purchase amount to your selected payment method.

  • Payment Security:
    We take the security of your payment information seriously. All payments are processed through secure payment gateways, and we use encryption to protect your personal data during transactions.

3. Shipping and Delivery

  • Shipping Methods:
    We offer multiple shipping options to deliver your products to you in a timely manner. Shipping rates will be calculated at checkout based on the delivery address and shipping method selected.

  • Shipping Timeframes:
    Orders typically ship within 1-2 business days. Delivery timeframes depend on the shipping method and destination. Please refer to our Shipping Policy for more detailed information about shipping methods and delivery times.

  • Shipping Costs:
    Shipping costs are based on the size and weight of your order, as well as your location. Free shipping promotions may apply based on specific criteria.

4. Sales Tax

Sales tax will be applied to orders shipped within the state of California as required by law. The applicable tax rate will be calculated during the checkout process and added to your total order amount.

5. Order Changes

  • Modifications:
    Once an order is confirmed, we may not be able to modify the details (such as changing the shipping address or adding items). If you need to make a change to your order, please contact us as soon as possible at info@zazupaperbaby.net.

  • Address Changes:
    Please double-check your shipping address before completing your purchase. If you notice any errors, contact us immediately to try and update the address before the order is shipped. After shipment, we cannot make any changes.

6. Returns and Refunds

  • Returns:
    If you are not satisfied with your purchase, please refer to our Refund and Returns Policy for information on how to return items. Items must meet the conditions specified in our returns policy for eligibility.

  • Refunds:
    Refunds will be issued to the original payment method once the returned item has been received and inspected. For full details, please refer to our Refund and Returns Policy.

7. Product Availability and Limitations

  • Product Descriptions:
    We make every effort to ensure that the descriptions, images, and details of products are accurate. However, we cannot guarantee that all information is error-free. If you receive a product that differs significantly from the description, please contact us for assistance.

  • Product Limitations:
    While we aim to provide a wide range of products, availability may be subject to stock levels. In rare cases, items may be discontinued, or changes may be made without prior notice.

8. Customer Service

  • Support:
    If you have any questions or concerns about your order, please contact our customer service team at info@zazupaperbaby.net. We are here to help and will do our best to resolve any issues you may encounter.

  • Feedback:
    We value your feedback! If you have suggestions on how we can improve our service or products, please feel free to reach out to us. Your opinion is important to us.

9. Limitation of Liability

To the fullest extent permitted by law, ZazuPaperBaby will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our total liability to you will be limited to the amount paid for the purchase of the product(s) in question.

10. Changes to Sales Policy

ZazuPaperBaby reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review this policy periodically to stay informed about any updates.

11. Contact Us

If you have any questions or concerns regarding our Sales Policy, please contact us:

  • Email: info@zazupaperbaby.net
  • Phone: (909) 585-2787
  • Address: 1329 Shay Rd, Big Bear City, California (CA), 92314, United States