Shipping Policy
Effective Date: January 17, 2025

At ZazuPaperBaby, we are committed to providing fast, reliable, and affordable shipping services for all of our customers. This Shipping Policy outlines our shipping methods, delivery times, and fees to help ensure you have a smooth shopping experience. By placing an order on our website, you agree to the terms outlined in this policy.

1. Shipping Methods

We offer several shipping methods to accommodate the needs of our customers. The available shipping options will be displayed at checkout based on your delivery address.

  • Standard Shipping:

    • Delivery time: 5-7 business days
    • Cost: Calculated at checkout based on the size, weight, and destination of the order.

  • Expedited Shipping:

    • Delivery time: 2-3 business days
    • Cost: Calculated at checkout based on the size, weight, and destination of the order.

  • Express Shipping:

    • Delivery time: 1 business day (for orders placed before 12:00 PM PST)
    • Cost: Calculated at checkout based on the size, weight, and destination of the order.

2. Shipping Charges

  • Shipping Fees:
    Shipping costs depend on the delivery location and the size/weight of the products ordered. You will be able to view the shipping charges during the checkout process before finalizing your purchase.

  • Free Shipping:
    From time to time, we may offer promotions such as free shipping on orders over a specific amount. Please check our website for any ongoing promotions that may apply to your order.

3. Delivery Times

  • Processing Time:
    Orders are typically processed and shipped within 1-2 business days after your payment has been successfully processed. Orders placed on weekends or holidays will be processed the following business day.

  • Delivery Timeframes:
    Once your order has been shipped, the delivery time will depend on the shipping method selected and your delivery location:

    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Express Shipping: 1 business day (for orders placed before 12:00 PM PST)

Please note that delivery times may vary depending on weather conditions, holidays, or other unforeseen events beyond our control.

4. International Shipping

Currently, ZazuPaperBaby only offers domestic shipping within the United States. We do not currently ship to international destinations, but we are exploring options to expand our shipping services in the future.

5. Order Tracking

Once your order has been shipped, we will send you an email notification containing a tracking number. You can use this tracking number to monitor the status of your shipment through the designated carrier’s website.

6. Shipping Restrictions

  • P.O. Box Addresses:
    We recommend using a physical address for faster and more reliable delivery. However, we do accept orders shipped to P.O. Box addresses. Please be aware that delivery times to P.O. Box addresses may take longer.

  • Undeliverable Packages:
    If a package is returned to us as undeliverable (due to an incorrect address, failure to claim from the carrier, or any other reason), we will attempt to contact you for an updated address. Additional shipping charges may apply for reshipping.

7. Damaged or Lost Packages

  • Damaged Goods:
    In the unlikely event that your order arrives damaged, please contact us immediately at info@zazupaperbaby.net. We will work with you to resolve the issue, including providing a replacement or refund if necessary.

  • Lost Packages:
    If you believe your package has been lost during transit, please reach out to us. We will assist you in filing a claim with the carrier, and we will work to resolve the issue as quickly as possible.

8. Address Changes

If you need to change the shipping address after your order has been placed, please contact us immediately at info@zazupaperbaby.net. Once an order has been processed and shipped, we are unable to change the delivery address. You will need to wait for the package to be returned to us, and then we can reship it to the correct address (additional shipping fees may apply).

9. Shipping Errors

If you notice any discrepancies or issues with your shipping details, such as incorrect charges or missing items, please contact us right away. We will work with you to resolve any shipping errors and ensure your order is complete and correct.

10. Changes to Shipping Policy

ZazuPaperBaby reserves the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review this policy periodically to stay informed about any updates.

11. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us:

  • Email: info@zazupaperbaby.net
  • Phone: (909) 585-2787
  • Address: 1329 Shay Rd, Big Bear City, California (CA), 92314, United States